Effective date: August 1, 2026

 

This Shipping Policy applies to orders placed with Fishing The Shallows LLC through fishingtheshallows.com.

 

WHERE WE SHIP

We currently ship only to valid delivery addresses within the contiguous United States, commonly called the lower 48 states.

 

We do not currently ship to Alaska, Hawaii, United States territories, APO/FPO/DPO addresses, or international destinations.

 

PRODUCTION AND PROCESSING

Orders typically require 1–3 days for production and processing before shipment. Processing begins after payment is authorized and the order information is accepted.

 

SHIPPING AND DELIVERY ESTIMATE

Estimated shipping time is 5–8 days after the order has completed production and processing and has been transferred to the carrier.

 

Production, processing, and shipping times are estimates and are not guaranteed delivery dates. Weather, carrier disruptions, holidays, address problems, unusually high order volume, and other circumstances outside our reasonable control may cause delays.

 

ORDER TRACKING

When tracking information is available, it is sent to the email address provided at checkout. Tracking information may require time to update after the carrier receives the shipment.

 

ADDRESS ACCURACY AND CHANGES

Customers are responsible for entering a complete and accurate shipping address. If an address needs to be corrected, contact sales@fishingtheshallows.com as soon as possible. Because orders may enter production quickly, we cannot guarantee that an address can be changed after an order is placed.

 

We are not responsible for delays caused by incomplete or incorrect address information supplied by the customer. If a package is returned to us because of an address problem, contact us for available options.

 

SHIPPING DELAYS

If we learn that an order cannot be shipped within the stated timeframe, we may provide a revised estimate and any options required by applicable law. If a material delay occurs before shipment, the customer may decline the delay and cancel the unshipped order for a refund.

 

LOST, DAMAGED, OR MISROUTED PACKAGES

If tracking has not updated for an extended period, a package appears lost, or an item arrives damaged, email sales@fishingtheshallows.com with the order number and relevant details.

 

Damage claims must include clear photographs and are processed only by email. We do not process damage claims by telephone.

 

DELIVERY CONFIRMATION

Carrier tracking information is an important part of determining delivery status. If tracking shows delivery but the package cannot be located, check the delivery area, household members, neighbors, and any location identified by the carrier, then contact us so that we can review the available information.

 

CONTACT

Fishing The Shallows LLC

1005 Linton Ave., Orlando, FL 32809

Email: sales@fishingtheshallows.com

Phone: (407) 494-5456